Boeing has faced a series of setbacks since the start of the year, occurring as the US-based aircraft manufacturer was in the process of recovering from challenges associated with its popular 737 Max 8 jet.

Safety considerations are pivotal for airlines when evaluating new aircraft acquisitions to bolster their fleets. These recent issues could potentially impact Boeing’s business prospects.

The string of setbacks for Boeing began early in the year when a section of an Alaska Airlines 737 Max 9 separated from the aircraft shortly after takeoff.

A preliminary federal investigation suggested that Boeing may have omitted installing bolts in the designated door plug, intended to secure the part and prevent such incidents.

Boeing, acknowledging responsibility, stated, “Whatever conclusions are reached, Boeing is accountable for what happened. An event like this must not happen on an airplane that leaves our factory. We simply must do better for our customers and their passengers.”

In February, pilots on a United Airlines 737 Max experienced jammed flight controls during a landing at Newark.

The National Transportation Safety Board is currently investigating the incident. Furthermore, just two weeks ago, the Federal Aviation Administration (FAA) raised concerns about safety issues with the de-icing equipment on both 737 Max and 787 Dreamliner models, potentially leading to engine thrust loss.

Despite these concerns, the FAA has allowed the continued operation of these aircraft, with Boeing asserting that the identified problem does not pose an immediate safety risk.

FAA Administrator Mike Whitaker recently highlighted that Boeing’s safety and quality concerns extend beyond paperwork deficiencies.

In reviewing Boeing’s production processes and standards, Whitaker noted issues with critical aspects of manufacturing and assembly procedures.

“It wasn’t solely about paperwork discrepancies,” Whitaker emphasised. “At times, it involves the sequencing of tasks. Other times, it relates to tool management. While it may seem mundane, effective tool tracking within a factory is paramount. It ensures access to the appropriate tools and prevents inadvertent tool abandonment,” Whitaker stated, as reported by CNN.

gandae@businessdayafrica.org