Airbus has opened a new Customer Support Centre in Johannesburg, South Africa, as part of efforts to expand its presence on the continent.

The centre aims to improve operational support for airlines across Africa, providing access to maintenance and training resources while helping to strengthen local aviation capabilities.

This move comes as US plane maker Boeing prepares to open an office in Ethiopia, positioning itself to compete more aggressively in the African market.

The rivalry between the two aerospace giants is intensifying as they vie for dominance in a region with growing demand for air travel.

Airbus forecasts that by 2043, Africa will need 1,460 passenger and freight aircraft, including 1,210 single-aisle planes and 250 widebody models.

To support this expansion, the company estimates the continent will require 15,000 additional pilots and 20,000 mechanics over the coming decades.

Laurent Negre, Airbus’ VP for Customer Services in Africa and the Middle East, said the new centre is part of a strategy to better serve customers in the region, aligning with the continent’s expanding aviation needs.

The timing of Airbus’ expansion points to a strategic response to Boeing’s efforts to strengthen its foothold in Africa.

gandae@businessdayafrica.org